• Customer Growth Partners’ analysis of Commerce Department data reveals that department stores increased their market share of total retail sales for the first time in the 1980s.
  • Overall, department stores accounted for 2.5 percent of all retail sales, up from 2.4 percent in 2009.
  • Despite the gain, department stores account for a much smaller share of overall retail sales than in the past. The 2010 share is half the market share department stores accounted for in 2000 and one-third the share in 1990.

Sources: Customer Growth Partners analysis of Department of Commerce data, excluding Autos, Gasoline/Oil and Food Service. (Traditional department stores, excluding discount and leased departments.)