“Hi, do you want to buy a Ritz-Carlton in Dearborn, Michigan?” When veteran
The reaction hardly came as a surprise. After all, Detroit has one of the highest unemployment rates in the nation (14.3% as of June) following several years of massive job cuts in the U.S. auto industry. And the Ritz-Carlton Dearborn was financially underperforming by any measure.
“You know how many times I was hung up on?” recalls Jameson, managing director of the
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