Here’s a basic truth: Leadership is about communication. Here’s another: As casually as we use our communication abilities, no talent needs more directed concentration.  Never before have we had so many channels of communication, including Twitter, video conferencing, face-to-face dialog, text, Facebook. The list is not only endless, it is growing. And never before have we had so many opportunities to be reinterpreted or misunderstood.  It is essential, in all of our ...

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