Ritz-Carlton Hotel Co. The Ritz-Carlton Hotel Co. LLC, with headquarters in Atlanta, operates 35 hotels around the world, including 24 city hotels and 11 resorts. Employing 17,000 "ladies and gentlemen who serve ladies and gentlemen," The Ritz-Carlton Hotel Co. is known for its elegant style and attention to every detail of the hospitality business. If Atlanta is an indication, in the countries where its hotels are located - Australia, Canada, China, Egypt, Germany, Hong Kong, Indonesia, Japan, Malaysia, Mexico, Puerto Rico, Singapore, Spain, the United Arab Emirates and the United States - Ritz-Carlton is often the first choice of meeting planners as well as business and leisure travelers alike.
Last year, The Ritz-Carlton Hotel Co. received the Malcolm Baldrige National Quality Award, presented by the U.S. Department of Commerce. When it first won the award in 1992, the company was the first hotel company to win the highly coveted quality award, and, today, remains the only hospitality company to have won. Growth as well as service oriented, the company plans to develop future hotels in 13 U.S. and six foreign locations.
Phil Keb, vice president of development, accepted the award on behalf of The Ritz-Carlton Hotel Co.