Lines/Crowd | 28.50% |
Traffic/Parking | 9.00 |
Store Standards | 5.50 |
Quality | 6.00 |
Too Big | 5.50 |
Service | 7.50 |
Corporate Policies | 8 |
It's like one of Yogi Berra's lines. He famously quipped about a trendy restaurant, “Nobody goes there anymore. It's too crowded.” Shoppers highlight what they don't like about Wal-Mart, but the top two complaints only underscore the world's largest retailer's popularity. They complained about long lines and too little parking! Here are the top responses from the survey.
Source: Prudential Equity Group LLC
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