Old habit die hard among apartment renters, a new research report by the Washington, D.C.-based
Although the nation’s big apartment firms spend significant sums
The survey of 110 leading apartment firms reveals that 74% of firms now allow renters to use a credit card to pay rent. Altogether, 81% of firms let renters pay online with either a credit card or bank transfer, but only 18% of renters make their payments through those methods.
More than three-fourths of renters (76%) deliver their rent checks to the rental property
"To overcome these obstacles, the industry will need to aggressively promote the use of automated payments by ensuring that both residents and
It’s not cheap to develop automated systems. Some 70% of major apartment companies hire a third-party company to provide an automated payment system rather than setting up their own system.